Karpet values your privacy and is committed to protecting your personal information in accordance with the EU General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect the data you share with us.

1. Data we collect - We may collect the following personal data:

• Your name, email address, and contact details when you fill out a form or place an order

• Your delivery address and payment details when you complete a purchase

• Your IP address, browser type, and pages visited (via cookies or analytics tools)

2. How we use your data - We use your data to:

• Process your orders and deliver products

• Communicate with you about your purchase

• Respond to inquiries or messages sent through our contact form

• Improve our website and user experience

3. Data sharing - We never sell your data. Your personal data may only be shared with third parties for the following reasons:

• To process payments securely (e.g., via Stripe or PayPal)

• To handle shipping (e.g., with a courier service)

• To analyze website traffic through trusted analytics providers

4. Cookies - Our site uses cookies to enhance your browsing experience and collect anonymous traffic data. You can control cookie preferences in your browser settings.

5. Data retention - We retain your information as long as necessary to fulfill the purposes described above, unless a longer retention is required by law.

6. Your rights - Under GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent where applicable

• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@karpet.be

7. Security - We take appropriate technical and organizational measures to secure your personal data against loss, misuse, or unauthorized access.

8. Updates - We may update this policy occasionally to reflect changes in legal requirements or our services. Any major changes will be clearly indicated on our website.

9. Contact - For any questions or concerns about this policy, please email us at hello@karpet.be